General Terms and Conditions

Article 1. Definitions

  1. Antares: Refers to the Antares Foundation, a foundation offering educational services, training, support, and consultancy.
  2. Client: Any natural or legal person who enters into an agreement with Antares for the provision of services or products.
  3. Agreement: The contract between Antares and the client regarding the delivery of services, training, support, or consultancy.
  4. Educational Service: The training, courses, or educational support provided by Antares to the client.
  5. Complaints Procedure: The procedure established by Antares for addressing any complaints raised by the client.
  6. Price: The financial amount agreed upon for the services provided, including any taxes and additional costs.
  7. Written Agreement: Any contract or confirmation of agreement documented in writing between Antares and the client.
  8. Confidential Information: Any information shared between Antares and the client that is not publicly known and is treated as private or confidential by either party.

Article 2. Applicability

  1. These terms and conditions are applicable to all agreements, training and support, management and organisational support, and projects and consultancies between Antares Foundation (hereafter Antares) and the client in regard to education and further support.
  2. Deviations from these conditions are only binding if and insofar they have been confirmed in writing by Antares.

Article 3. Offer

  1. The offer contains a complete and accurate description of the educational service.
  2. The offer shall at least state the following information in a clear and understandable manner;
    • the method of performance of the agreement;
    • when the educational service starts;
    • the conditions under which the educational service may not continue;
    • the price including all additional costs and taxes;
    • the method of payment;
    • the duration of the agreement.

Article 4. Realisation of the agreement

The agreement is concluded by registration of the client. After the conclusion of the agreement, the client will receive a confirmation of Antares in writing.

Article 5. Prices

Prices are binding unless included in a written agreement as referred to in Article 2.

Article 6. Payment

  1. Unless otherwise agreed, invoicing will take place after the order has been placed in accordance with Article 2 or after a cancellation as referred to in Article 7.
  2. Payment must be made on the bank or giro account stated in the invoice within a period of 14 days, without suspension or settlement due to a (supposed) shortcoming by Antares.
  3. If the client does not pay within the agreed period, he will be without any notice of default.
  4. If the client has not paid within 14 days, Antares will send a reminder hereof. If applicable, Antares will charge the client reminder fees after a second reminder.
  5. In the case of late payment by the client, the client is obliged to reimburse Antares all reasonable judicial and extrajudicial costs, which will include the costs of collection agencies, as well as the costs actually incurred and the wages of bailiffs and lawyers, even if these exceed the legal costs to be awarded.

Article 7. Cancellation

The client has the right to cancel the order by registered letter or e-mail. The cancellation date is the date of receipt.

  1. Below are the periods within which a cancellation and/or change can take place and the costs that will then be charged:
    • 100% of the quotation amount, excluding travel costs, in the event of a cancellation within 0 to 1 week before the start of the proceedings;
    • 75% of the quotation amount, excluding travel costs, in the event of a cancellation within 1 to 2 weeks before the start of the proceedings;
    • 50% of the quotation amount, excluding travel costs, in the event of a cancellation within 2 to 3 weeks before the start of the proceedings;
    • The client can cancel free of charge more than 3 weeks before the start of the proceedings.
  2. The cancellation fees as mentioned in Article 7.1 are applicable unless an alternative is deliberately discussed with Antares and included in a written agreement.

Article 8. Conformity and non-performance of the agreement

Antares has the right to refuse or suspend the participation of a customer or to terminate the agreement if the customer does not fulfil his payment obligation on time. Antares is not liable for any damage caused as a result of refusal, suspension or dissolution, while the refusal, suspension or dissolution does not release the client from its payment obligations.

Article 9. Ownership & data usage

  1. The ownership of the brochures, project materials and training materials belong to Antares. When another party has ownership on the work itself this is indicated.
  2. Without written permission of Antares, no data from this material, including parts from and extracts from this material, are published by the client, or is in any way multiplied.
  3. The ownership of reports, advice, proposals, manuals and other documents arising from Antares’ activities are also held exclusively at Antares, unless otherwise agreed in writing.
  4. Antares reserves the right to use acquired knowledge for other purposes during the execution of the assignment, to the extent that no confidential information is disclosed to third parties.
  5. When client data will always be used for (scientific) research, this is done anonymously and after permission from the client in question.

Article 10. Liability

  1. Antares makes every effort to carry out the given assignments and education to the best of its knowledge and ability.
  2. Antares accepts no liability towards the customer for any damage in the case its liability insurance covers the damage and to the extent that the insurer, where appropriate, pays out.
  3. Outside of the cases referred to above, the liability is limited to the amount charged for the damage-causing performance, or, if it concerns a continuing performance agreement, up to the invoice amount of a period of 3 (six) months
  4. Antares will never be liable for damage resulting from
    • any shortcoming of the client in complying with his obligations, including providing sufficient cooperation in the implementation of the agreement;
    • incorrect and/or incomplete and/or untimely provided data from the client. The client guarantees the correctness and completeness of the information execution of the agreement essential information.
  5. Antares is never liable for indirect damage, including consequential damage, lost profits and damage due to business stagnation.
  6. Antares will not be held liable if the client has the opportunity to directly contact his insurance company or that of a third party regarding the investigation of the occurrence of the damage.

Article 11. Complaints procedure

Antares uses a complaints procedure that can be requested and can also be found on the website: www.antaresfoundation.org.

Article 12. Changes in the general terms and conditions

Antares has the right to change these general terms and conditions. Changes take effect within thirty days after the day on which the amended version of the general conditions are published on the website.

Article 13. Dispute resolution

Every agreement between Antares and a client is governed by Dutch law. Disputes arising from agreements to which these terms and conditions apply, and which do not fall within the competence of the subdistrict court judge, are subject to the court in Amsterdam. This clause applies exclusively to Antares Foundation.

 

The Antares Foundation, September 2024